Return Policy
Refunds, Returns and Exchanges
Products are accepted for refund or exchange within 30 days of invoice. Items must be returned in new, resalable condition in the original packaging; only unopened, unused product will be accepted for return. Return shipping charges are the responsibility of the customer unless otherwise noted. A 25% restocking fee, with a minimum charge of $25, applies to all returns and exchanges that are not the fault of Murnia. Please contact info@murnia.com for further details.
Exceptions for Damage or Defects During Shipping:
- Contact info@murnia.com within 7 days of delivery
- Include: Order number, photos of damage
- Resolution: Free replacement shipped immediately
- Return of damaged product not required (for hygiene/safety reasons)
Further Questions?
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